Privacy policy

This Privacy Policy describes how we collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Title

Last updated: April 2025

1. Introduction

2. Information We Collect

3. How We Use Your Information

4. Sharing Your Information

5. Data Retention

6. Data Security

7. International Data Transfers

8. Your Rights & Choices

9. Marketing & Communication Preferences

10. Cookies & Tracking Technologies

11. Third-Party Links

12. Changes to This Privacy Policy

1. Introduction

At EVOWA, we value and respect your privacy. This Privacy Policy describes how we collect, use, store, and disclose personal information when you visit our website, place an order, subscribe to our newsletter, or interact with our services. This policy applies to all visitors, customers, and users of our services.

By using our website (www.evowa.com), you consent to the collection and use of your personal information as described in this Privacy Policy.

2. Information We Collect

When you interact with our website or services, we may collect several types of personal and non-personal information, including but not limited to:

a. Personal Information

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Payment details (credit/debit card information, processed via third-party payment gateways)
  • Purchase history

b. Automatically Collected Information

When you access our website, we automatically collect certain information about your device, browsing actions, and usage patterns, including:

  • IP address
  • Browser type and version
  • Operating system
  • Device identifiers
  • Referring website URLs
  • Pages you visit on our website
  • Date and time of access

c. Cookies and Tracking Technologies

We use cookies, pixels, tags, and similar technologies to personalize your experience, track website usage, and deliver targeted advertisements.

3. How We Use Your Information

We collect and use your information for the following purposes:

  • To process, fulfill, and deliver your orders
  • To communicate with you regarding orders, account management, support, and updates
  • To send you marketing emails, newsletters, promotions, and special offers (only if you opt-in)
  • To personalize and improve your shopping experience
  • To detect, investigate, and prevent fraud, unauthorized transactions, or other illegal activities
  • To analyze website usage trends, monitor performance, and improve our website and services
  • To comply with legal and regulatory obligations

4. Sharing Your Information

We may share your information with trusted third-party service providers who assist us in operating our business, including:

  • Payment processors (ex: Shopify Payments, PayPal, Stripe)
  • Shipping carriers and fulfillment partners
  • Customer support tools
  • Marketing and advertising platforms (ex: Klaviyo, Meta Ads, Google Ads)
  • Web hosting and IT service providers

We require all third parties to maintain the confidentiality and security of your information and use it only for the purposes we authorize.

We will never sell, rent, or trade your personal information to third parties.

5. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal, tax, or regulatory obligations
  • Resolve disputes
  • Enforce our agreements

If you request deletion of your data, we will securely delete or anonymize your information, subject to applicable legal requirements.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data, including:

  • Secure SSL encrypted connections
  • PCI-compliant payment processing
  • Restricted employee access to customer data
  • Secure storage and data backup systems

While we strive to protect your data, no transmission or storage method is 100% secure.

 

7. International Data Transfers

If you are located outside of the United States, your personal information may be transferred to, processed, and stored in countries that may not have equivalent data protection laws.

By using our website and services, you consent to such transfers.

8. Your Rights & Choices

Depending on your location and applicable data privacy laws, you may have the following rights:

  • Right to access your personal information
  • Right to correct or update your information
  • Right to request deletion of your personal data
  • Right to withdraw consent for marketing emails
  • Right to object to certain data processing
  • Right to data portability

You can exercise these rights by contacting us at contact@evowa.com.

 

9. Marketing & Communication Preferences

You may choose to opt-out of receiving promotional emails at any time by clicking the "unsubscribe" link in any email, or by contacting us directly.

Even if you opt-out of marketing communications, we may still send transactional or account-related messages.

10. Cookies & Tracking Technologies

We use cookies and other tracking technologies to:

  • Recognize you when you return to our website
  • Remember your shopping cart and preferences
  • Analyze website traffic and usage patterns
  • Deliver relevant advertising

You can manage cookie preferences through your browser settings or cookie consent tool (if applicable).

11. Third-Party Links

Our website may contain links to external websites operated by third parties. We are not responsible for the privacy practices or content of these websites. We recommend reviewing their privacy policies before providing any information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements. We encourage you to review this page regularly for the latest updates.

Your continued use of our website constitutes your acceptance of any changes made.